About Me
Hi, I'm Leo Cris!
Aspiring Web Developer | Network Operations Center Associate
I have accumulated six years of hands-on experience across various roles within Network Operations Center Associate at SKY CABLE Corporation. I’ve worked as an Administrator/Web Developer, Network Performance Analyst, and Corporate Technical Support. My diverse background equips me to contribute to the success of my future company. Currently, I am focusing on web development and learning WordPress, further enhancing my skills and adaptability in the field.
Skills
- Passionate about continuous learning and skills development.
- Approachable and open to sharing new ideas and discoveries with colleagues.
- Comfortable with research and problem-solving.
- Find fulfillment in seeing my projects become useful and efficient.
Interest
- I spend my free time walking and working out at the gym.
- I like browsing TikTok and YouTube for entertainment.
- I enjoy playing Mobile Legends.
Work Experience
September 2023 – October 2024
(1 year 2 months)
Sky Cable Corporation
Administrator | Web Developer
- Manage user access issues, including resetting passwords, creating new accounts, and updating or deleting user details as needed.
- Develop and maintain web applications using PHP, ensuring functionality, performance, and security.
- Utilize SQL for database design, management, and optimization to support application data needs.
- Collaborate with cross-functional teams to gather requirements and deliver customized solutions.
- Develop PHP scripts for CRON jobs to automate SQL queries and update tables for report generation.
- Modified scripts within the NOCDB tool (an existing tool in NOC) to retrieve specific data and export it into Excel files for analysis and reporting.
- Utilize ChatGPT to enhance coding productivity, debug complex issues, and brainstorm innovative solutions for web development projects.
October 2020 – September 2023
(3 years)
Sky Cable Corporation
Network Performance Analyst
- Analyzes DOCSIS RF parameters to assess and enhance network performance.
- Identifies and diagnoses network irregularities to ensure seamless service delivery.
- Monitors plant issues and escalations to ensure compliance with SLAs.
- Generates performance reports highlighting top nodes with identified faults, providing detailed insights into specific node issues, resolutions, and team adjustments.
September 2018 – September 2020
(2 years 1 month)
Sky Cable Corporation
Corporate Technical Support
- Primarily responsible in monitoring, troubleshooting and resolving CATV and Broadband (DOCSIS, Fiber), Network related issues, i.e. faults troubles, activities, alarms, and network health of corporate/ commercial accounts nationwide.
- Handle/create fault tickets and escalation management for in-house and third party provider to ensure QoS and SLA are met.
- Tracks and documents issues and resolutions to incidents and outages.
My Work
As someone transitioning to a new career, my current projects are relatively simple, but I am dedicated to putting in the effort to learn and enhance my skills.
Below are some of my MVC projects:
MediTrack: Inventory System
- A CRUD application built with the CodeIgniter 4 PHP framework.
- Features include adding, updating, and deleting inventory details.
- Allows exporting inventory data to a CSV file for report generation.
- Supports PDF export functionality to generate withdrawal forms with detailed device information.
Incident Report Generator
- Auto-populate input fields based on the account number.
- A searchable database to prevent duplicate entries and time discrepancies.
- PDF export of incident reports for enhanced efficiency and accuracy.
Network Activity Scheduler
- Allows contractors to submit and manage network activity schedules, pending supervisor approval.
- Integrates with the NOC monitoring tool for real-time updates and task visibility in the NAR tab.
- Ensures that finalized tasks are exclusively managed by the NOC team, maintaining oversight and control.
- Improves scheduling efficiency by reducing errors and minimizing manual coordination.
EDUCATION
BULACAN STATE UNIVERSITY (2012 – 2017)
Bachelor of Science in Electronics Engineering
LICENSES
PROFESSIONAL REGULATION COMMISSION
Electronics Engineer | License no. 0069184
Electronics Technician | License no. 0016027