About Me

Hi, I'm Leo Cris!

Aspiring Web Developer | Network Operations Center Associate

Self-taught web developer and experienced Network Operations Center Analyst with over 6 years of combined expertise in NOC operations, automation, and web-based tools. Familiar with PHP, JavaScript, SQL, and Google Apps Script, with hands-on experience building solutions to improve team workflows. Proactively uses AI technologies like ChatGPT to accelerate learning, enhance productivity, and troubleshoot complex technical problems. Passionate about continuous improvement and delivering impactful solutions.

Skills


Programming & Scripting: Familiar with PHP, JavaScript, SQL, and Google Apps Script through hands-on projects, leveraging ChatGPT for guidance, code generation, and debugging.
AI Tools: ChatGPT for coding assistance, rapid learning, and troubleshooting.
Automation Platforms: Zapier for basic automations, including email auto-replies, file monitoring, and spreadsheet-based triggers.
Web & Databases: Google Sites, HTML, CSS, MySQL, Google Sheets, WordPress (with Hostinger setup and management).
Office Tools: Microsoft Office applications (Excel, Word, PowerPoint).
Languages: Fluent in English and Filipino.
Networking: DOCSIS RF analysis, network monitoring, and performance reporting.

  • Passionate about continuous learning and skill development
  • Approachable and open to sharing new ideas and discoveries with colleagues
  • Comfortable with research and problem-solving to overcome technical challenges
  • Find fulfillment in building projects that become practical and efficient tools for the team

Work Experience
February 2025 – Present
(5 months)

Thunes Philippines Incorporation

Network operations center analyst

  • Monitor transaction flows, investigate alerts, and coordinate with partners to ensure seamless operations.
  • Designed internal tools like SmartHighlight Launcher using JavaScript and Google Apps Script to streamline workflows.
  • Contributed to projects enhancing outage visibility for faster incident management.
  • Utilize ChatGPT extensively to research solutions, debug scripts, and quickly learn new concepts to support ongoing tasks.
September 2023 – October 2024
(1 year 2 months)

Sky Cable Corporation

Administrator | Web Developer

  • Developed and maintained web applications using PHP and SQL to support NOC operations.
  • Automated reporting processes using CRON jobs and Microsoft Task Scheduler.
  • Modified existing tools for data retrieval and export to improve analysis efficiency.
  • Collaborated with teams to gather requirements and implement customized solutions.
  • Leveraged ChatGPT to increase coding productivity, identify best practices, and resolve technical challenges.
October 2020 – September 2023
(3 years)

Sky Cable Corporation

Network Performance Analyst

  • Analyzes DOCSIS RF parameters to assess and enhance network performance.
  • Identifies and diagnoses network irregularities to ensure seamless service delivery.
  • Monitors plant issues and escalations to ensure compliance with SLAs.
  • Generates performance reports highlighting top nodes with identified faults, providing detailed insights into specific node issues, resolutions, and team adjustments.
September 2018 – September 2020
(2 years 1 month)

Sky Cable Corporation

Corporate Technical Support

 

  • Primarily responsible in monitoring, troubleshooting and resolving CATV and Broadband (DOCSIS, Fiber), Network related issues, i.e. faults troubles, activities, alarms, and network health of corporate/ commercial accounts nationwide.
  • Handle/create fault tickets and escalation management for in-house and third party provider to ensure QoS and SLA are met.
  • Tracks and documents issues and resolutions to incidents and outages.

My Work

As someone transitioning to a new career, my current projects are relatively simple, but I am dedicated to putting in the effort to learn and enhance my skills.

Below are some of my MVC projects:

MediTrack: Inventory System

  • A CRUD application built with the CodeIgniter 4 PHP framework.
  • Features include adding, updating, and deleting inventory details.
  • Allows exporting inventory data to a CSV file for report generation.
  • Supports PDF export functionality to generate withdrawal forms with detailed device information.

Incident Report Generator

  • Auto-populate input fields based on the account number.
  • A searchable database to prevent duplicate entries and time discrepancies.
  • PDF export of incident reports for enhanced efficiency and accuracy.

Network Activity Scheduler

  • Allows contractors to submit and manage network activity schedules, pending supervisor approval.
  • Integrates with the NOC monitoring tool for real-time updates and task visibility in the NAR tab.
  • Ensures that finalized tasks are exclusively managed by the NOC team, maintaining oversight and control.
  • Improves scheduling efficiency by reducing errors and minimizing manual coordination.

EDUCATION

BULACAN STATE UNIVERSITY (2012 – 2017)

  • Bachelor of Science in Electronics Engineering

LICENSES

PROFESSIONAL REGULATION COMMISSION

  • Electronics Engineer | License no. 0069184

  • Electronics Technician | License no. 0016027